Oncetouch offers a 30-day refund policy on all purchases made through our website. If you are not satisfied with your purchase for any reason, you may return it for a full refund.
To be eligible for a refund, your item must be in original condition and must be returned within 30 days of purchase. You will also need to provide a receipt or other proof of purchase.
To return an item, please contact our customer service team at [email protected] We will provide you with a return shipping label and instructions on how to return your item.
Once we receive your item, we will process your refund within 10 business days.
Exceptions to the Refund Policy
The following items are not eligible for a refund:
Items that have been used or damaged
Items that have been customized or modified
Items that have been purchased through a third-party seller
Contact Us
If you have any questions about our refund policy, please contact our customer service team at [email protected] We will be happy to help you.